Accessibility Statement - YPS Psychology Ltd

Accessibility Statement

This Accessibility Statement covers YPS Psychology Ltd.

This accessibility statement applies to www.ypspsychologyltd.co.uk

This website is run by YPS Psychology Ltd, and maintained by Clarke Web Design.

We want as many people as possible to be able to use this website and there are options to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

https://mcmw.abilitynet.org.uk/ has advice on making your device easier to use if you have a disability.

How accessible this website is

All font used is dyslexia friendly; however, fonts and colours can be changed to meet user preferences.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email office@ypspsychologyltd.co.uk
  • call 01782 486782
  • write to: YPS Psychology Ltd, 98 Middlewich Rd, Northwich, CW9 7DA We will consider your request and get back to you within 14 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions: https://www.ypspsychologyltd.co.uk/contact-us/

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact: office@ypspsychologyltd.co.uk or call our general manager, Paul, on 01782 486782.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector

Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Find out how to contact us https://www.ypspsychologyltd.co.uk/contact-us/

Technical information about this website’s accessibility

YPS Psychology Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 1st June 2022. It was last reviewed on 3rd July 2022.

This website was last tested on 3rd July 2022. The test was carried out by YPS Psychology Ltd. Through Site Improve.

We used this approach to deciding on a sample of pages to test: https://www.siteimprove.com/

Shopping Basket